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Straight answers
What business owners usually ask before the first call.
01What does an AI automation agency do?
We find repetitive work in your business and build systems that do it for you. That might be an AI agent answering enquiries, a workflow that moves data between your apps, or a tool that reads and files documents. We scope it, build it, connect it to the software you already use, and support it after launch.
02What kinds of businesses do you work with?
Australian businesses with roughly five to fifty staff and no in-house technical team. That includes trades and home services, medical and allied health clinics, accounting and law firms, real estate agencies, marketing agencies and online stores. If your team spends hours on repetitive admin, we can probably help.
03How much does AI automation cost?
Every project gets a fixed quote after a free workflow audit, so you know the price before any work starts. A single focused automation is a much smaller job than an AI agent working across several systems, and the quote reflects that. We also estimate the hours each automation should save per week, so you can judge the return.
04How long does it take to build an AI automation?
Most projects go live within two to six weeks of an approved blueprint. Simple workflow automations can be faster. Larger builds are delivered in stages, so you see value early instead of waiting for everything at once.
05Will AI replace my staff?
That isn't the goal. We automate the repetitive, rules-based parts of a role so your people spend more time with customers and on work that needs judgement. Every automation we build can hand over to a person, and decisions that carry risk stay with a human.
06Is my business data safe with AI?
We design around the Australian Privacy Principles from the first conversation. We use business-grade AI services that don't train their models on your data, document exactly where information is processed and stored, and keep data onshore when your obligations require it.
07Do I need to change the software I use?
Usually not. We connect to the tools you already run, such as Xero, MYOB, HubSpot, Google Workspace, Microsoft 365 and Shopify, and most other systems with an integration or API. If a tool genuinely can't be connected, the blueprint will say so.
08Do you work with businesses outside Sydney?
Yes. We work with businesses anywhere in Australia, remotely by default, and meet in person in Sydney for workshops and discovery sessions.